Pigeon is a new customer engagement platform that marries cutting-edge technology with live human connectivity. Pigeon is unique because it makes direct 1:1 communication easy for customers and businesses. It also allows businesses to chat internally and add an extended network of business affiliates - making it seamless to pass information back and forth. Using Pigeon also improves business productivity by bringing key processes into a single platform, like scheduling appointments, managing and prioritizing cases and analyzing performance and interactions.
By using Pigeon, you can ensure consistent and collaborative service at all points of the customer journey. This means happier customers and more productive employees.